When does Lowe Wines disclose the information it collects to outside parties?
Lowe Wines does not sell, trade, or rent your personal information to others. Lowe Wines may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Lowe Wines, our users, or others.
What information do we collect and how do we use it?
When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.
How does Lowe Wines protect customer information?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.
All credit card payments are processed securely through the eWay Payment Gateway and St.George. Payment by credit card is the fastest way to receive your order as there is no clearance delay. Lowe Wines does not store any credit card information on our servers.
What about Cookies?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Lowe Wines website.
Payment Gateway Information / SSL
Our payment options available are safe and secure. We offer Credit Card processing, Direct Deposit, Cheque, Paypal and Money Orders. Credit Card payments are made directly through eWay's 256 bit SSL Encryption software to insure your personal details are kept safe. None of your credit card details are stored.